Delivery & Returns
Delivery & Returns
Your order will be shipped from our UK warehouse. Orders are generally dispatched within 1 working day of the order being placed.
All items dispatched to customers in the United Kingdom are sent via signed-for courier with an expected delivery of 2-3 business days. Any order outside of UK will be sent via international courier, shipping times will vary, email us for expected timescale.
Orders that are placed at weekends will be dispatched on the following Monday. All our prices exclude shipping. International shipping cost is based on item weight and will be added at checkout.
All Special Order Motorcycle Covers have a current lead time of 3 weeks from order, you will be updated with a tracking number when your order is ready to be dispatched.
Please note that every effort is made to ensure that all products are in stock at time of order. In the event of an item being unavailable we will contact you to discuss the options. If you then do not wish to proceed, your order can be cancelled and you will be given a full refund.
At Storm Motorcycle Covers, we take pride in crafting car covers tailored to your vehicles specifications. If, however, you encounter an issue, we're here to help.
Refund Period: Customers can request a refund for any reason within 14 days of receiving their order.
Return Condition: Items must be in saleable and unused condition, including all original materials and packaging.
Faulty Items: If a customer receives a faulty item, they should contact us via email at firstname.lastname@example.org, provide the original order number, and explain the reason for the return. We will then provide a return number and address.
Special Order Motorcycle Covers: Please click here for more information.
Shipping Charges: Shipping charges are non-refundable and are the responsibility of the customer.
Compliance with UK Law: Our refund policy is in compliance with the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. These regulations outline your rights as a consumer and our obligations as a seller.